Privacy Governance

At Lolipav, our commitment to game development excellence extends to how we protect your digital footprint. This document details our protocols for data handling and user rights.

01

Information Collection

Lolipav collects personal data to facilitate our software development lifecycle and game distribution. This includes identity data such as names and email addresses when you register for testing or contact our studio for services. We also gather technical data, including IP addresses and browser types, to optimize our digital environments.

For our international clients, we may collect business contact information necessary for contract fulfillment and project management throughout the development process.

02

Operational Usage

Service Delivery

Managing user accounts, providing technical support, and ensuring game updates are deployed successfully across our global networks.

Studio Communication

Responding to inquiries via [email protected] and sending newsletters regarding our internal studio projects only with explicit consent.

03

Third Party Protocol

Lolipav does not sell your personal data. We disclose information only to selected service providers who assist in our operations, such as cloud hosting platforms for our game servers and analytics tools that help us understand gameplay mechanics.

Compliance Note

We comply with all applicable Indonesian privacy laws and international standards for data transfer. Information may be shared with legal authorities if required by law to prevent fraud or protect the safety of our users and developers.

Secure data infrastructure
04

Protection Layers

Security is foundational at Lolipav. We implement industry-standard encryption protocols and physical security measures at our Jakarta headquarters. Access to personal data is restricted to employees who require that information to fulfill their roles within the development and support teams.

While no digital transmission is entirely immune to risk, we conduct regular audits of our software architecture to identify and mitigate potential vulnerabilities.

05

Personal Rights

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data when it is no longer necessary for our operations.
  • Right to Object: Oppose the processing of your data for direct communication purposes.

Questions regarding
your legal profile?

Our legal team is available during studio hours to clarify any specifics regarding our privacy framework and data protection measures.

Studio Address

Jl. Gatot Subroto No. 25,
Jakarta Barat 11450,
Indonesia

Office Line

+62 21 5670 3839

Mon-Fri: 09:00-18:00